How Neatique collects, uses, and protects customer information.

Information we collect

We collect the information you share with us when you place an order, create an account, subscribe to email updates, submit a contact form, leave a review, or communicate with customer support.

This information may include your name, email address, phone number, shipping address, billing address, order details, and any message or review content you choose to provide.

How we use your information

We use customer information to process orders, arrange payment, provide shipping updates, respond to support requests, improve the shopping experience, and maintain your account, rewards, and order history.

If you subscribe to marketing emails, we may also use your email address to send product updates, launch announcements, routine tips, and promotional offers.

• To process and fulfill purchases
• To send order confirmations and service emails
• To respond to customer care requests
• To improve site experience, content, and product pages
• To deliver marketing emails when you opt in

Payments, analytics, and service providers

Payments on Neatique Beauty are processed through secure third-party providers such as Stripe. We do not store full payment card details on our own servers.

We may also use trusted tools for order management, email delivery, customer communication, and—only with your consent—website analytics. These providers only receive the information needed to perform their services for us.

Cookies and tracking

Essential cookies and similar technologies may remember cart activity, keep your account or admin session active, and protect forms from abuse. These are required for the service to function.

Google Analytics is optional and remains disabled unless you select Accept analytics. Advertising storage remains disabled. You can change this choice at any time using the Privacy choices button on the website.

You can also control cookies through your browser settings, although some essential website features may work less smoothly if required storage is disabled.

Your choices and contact

You may unsubscribe from marketing emails at any time by using the unsubscribe link in the email. You may also contact us if you would like us to update or delete information connected to your account, subject to legal and operational requirements.

Submitting an order registration, reward claim, or customer support form does not subscribe you to promotional emails. Marketing contact sync only occurs when you explicitly opt in.

For privacy questions, email us through our contact page and we will do our best to help promptly.